Artificial Intelligence
AI Is Here to Work with Your Employees, Not Replace Them - By John Smallwood, President Travel Outlook
Why Hotels Are Now Adopting Zero-Labor Solutions
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Travel Outlook News Page 2
Contactless Solutions
What Customers Want and Expect While Traveling in 2023 - By John Smallwood, President Travel Outlook
How the hospitality industry is shifting from touch heavy to touch-free.
Artificial Intelligence
Labor Shortages and The Impact on Hotel Operating Costs - By John Smallwood, President Travel Outlook
How Modern AI Solutions Offset Rising Costs That Cut into Hotel Profits
Hotel Call Centers
The Essex Resort and Spa Partners with Travel Outlook, The Premier Hotel Call Center, To Offer Its Guests Genuine Hospitality and A Friendly, Helpful Voice
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that The Essex Resort and Spa in Essex, Vermont has joined the group of exceptional hotels enjoying the premium Travel Outlook voice services.
Artificial Intelligence
Using Artificial Intelligence to Positively Impact Your Hotel - By John Smallwood, President Travel Outlook
How Hospitality-Specific AI is Changing How We Do Business
Hotel Call Centers
Newpark Resort & Hotel Partners with Travel Outlook, The Premier Hotel Call Center, to Increase Voice Channel Revenue and Improve Guest Satisfaction
Newpark Resort understands that in an increasingly digital world a personal touch goes a long way, and a friendly and informative voice on the other end of the line is just what it takes to turn a curious caller into a repeat customer.
Artificial Intelligence
Increase Reservations and Lower Labor Cost by Harnessing Cutting-Edge AI Technology - By John Smallwood, President Travel Outlook
How Artificial Intelligence is Changing the Hospitality Industry
Artificial Intelligence
Cut Labor Expenses Without Sacrificing Service - By John Smallwood, President Travel Outlook
How Annette, The Virtual Hotel Agent™ goes above and beyond IVR (Interactive Voice Response) systems
Management Appointment Travel Outlook
Travel Outlook Welcomes Senior Sales Executive Judy Cassidy
Judy brings over twenty years of sales and leadership experience in hospitality to Travel Outlook, ranging from revenue management to hotel management with an emphasis in technology.
Artificial Intelligence
Helping the Hotel Industry’s Staffing Shortage Problems with Annette, The Virtual Hotel Agent™ - By John Smallwood, President Travel Outlook
With rising wages and the supply of workers still at historically low levels, hotels are struggling to stay afloat during these unprecedented times. Hotel operating costs have a direct impact on a property’s bottom line. So, it’s no surprise that labor shortages and rising costs are taking their toll. To find out the real impact of rising labor costs on hotels and their guests, continue reading.