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Sex Trafficking Lawsuit Filed Against a Texas-owned Extended Stay America Hotel in Oklahoma City, Oklahoma

A civil lawsuit filed by Fortenberry Firm PLLC in Dallas County, Texas, asserts claims of sex trafficking on behalf of the 15-year-old girl who disappeared from a Dallas Mavericks basketball game on April 8, 2022. According to the suit, the teenage girl was drugged and taken to Oklahoma City, Oklahoma, where she was handed over to a registered sex offender and pimp at an Extended Stay America hotel.

Women In Hospitality
Ms. Reem Alyami - Butler at St. Regis Red Sea Resort and Ms. Haneen Ali Alqadi - Butler at St. Regis Red Sea Resort

Women in Saudi Arabia: Making Their Mark in the Hospitality Industry

Saudi Arabia's vision 2030 has placed a strong emphasis on women empowerment, making it a key reform plan and goal. Over the years, the contribution of women to the global workforce has seen significant growth, leading to a focus on creating more job opportunities for women in Saudi Arabia.

Hotel Development South Carolina
Carolina Executive Suite Rendering

The Westin Hilton Head Island Resort & Spa Completes Renovation Program

The Westin Hilton Head Island Resort & Spa announced today that the completion of its $13.8 million renovation, in which the team reimagined the resort's existing 416 guestrooms to grow to 420 rooms, including 32 suites, is set to be completed in early-February 2024.

Luxury Customer Service
Hotel staff with bed linen - Pexels

Customer Service Excellence in the Luxury Segment: How to Stand out

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it's no longer all about being flashy and pricey, today's luxury shopper is more influenced by personalization, innovation, conscious consumerism, and an emotional experience. So while today's luxury industry is broader and more accessible than ever before, it's also more challenging. To meet the high expectations of today's discerning luxury buyers and stand out from the crowd, brands must achieve customer service excellence.

Four Seasons Private Jet
Four Seasons Private Jet

Latest 2025 Four Seasons Private Jet Itineraries Announced

From the idyllic shores of the Maldives to the endless plains of the Serengeti, the three final journeys for 2025, International Intrigue, African Wonders, and World of Adventures, return with exciting new destinations and experiences, including an extended private cruise exploration of the Galapagos islands and a stay at the award-winning Four Seasons Hotel Istanbul at Sultanahmet.