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Hotel Technology News

Group Booking Technology
hotel employees - Source Tripleseat

Maximizing Hotel Sales Team Productivity: Ways to Transform Your Booking Process - By Elizabeth Smith

In the highly competitive hospitality industry, maximizing the productivity of your hotel's sales team is a necessity. With the advent of sophisticated software solutions like Tripleseat for Hotels, many hotels are equipped to simplify their group booking processes, streamline operations, and significantly increase group revenue. Let's look at ways to increase hotel sales team productivity with group booking process solutions focusing on automation, integration, and analytics.

Artificial Intelligence
EU flag

EU AI Act Means Global Enterprises Need to Strengthen Corporate Ethical AI Strategies

Adopted by the European Parliament on 13 March, the legislation strives to hold organizations more accountable for their use of AI. It categorizes use cases by risk, stipulates greater oversight of riskier AI use cases, bans certain use cases outright, and requires increased transparency over the use the technology, in addition to many other requirements.

Hotel Booking Engine
Source Cendyn

Supercharge Your Customer Acquisition Strategy with an ADA Compliant Booking Engine

In this digital age, having a hotel-specific booking engine is crucial for driving direct bookings on your website, which in turn impacts profitability while saving vast amounts of money in OTA commissions. One of the booking engine’s most important components is ADA compliance, which refers to the legal requirements set forth by the Americans with Disabilities Act.

Cloud-based Hotel PMS
Hotelogix banner

Hotelogix and KePSLA Join Hands to Help Hotels with Efficient Guest Feedback Collection and Management

Hotelogix has announced the integration of its Hotel PMS with KePSLA, an online reputation management platform. This strategic integration aims to revolutionize how hotels collect, manage, and leverage guest feedback to understand their sentiment, identify areas of improvement to act accordingly, ultimately leading to enhanced reputation, more sales and revenue.

Hotel Operations
A hotel employee - Source Tripleseat

Hotel Workflows: The Key to Simplifying Complex Operations - By Elizabeth Smith

Hotel workflows for properties specializing in group sales can be challenging to manage all the intricacies of bookings and onsite events. From boutique properties to large management groups, streamlining operations while ensuring guest satisfaction remains a balancing act. Enter Tripleseat for Hotels: the solution designed to simplify complex workflows and revolutionize how hotels manage their group sales and events.

Payment Processing
EMV Technology Eliminates Charge Backs & Transaction Fees

EMV Technology Eliminates Charge Backs & Transaction Fees

Fraudulent purchases are extremely difficult to accomplish with EMV cards because it is nearly impossible to counterfeit the microchip. Magnetic stripe technology exposes information the card holds to any card scanner. Bad actors can easily obtain that data and create fake credit or debit cards and use them fraudulently at merchant establishments. Still, even with all of that understanding, 25% of all merchants in the United States are estimated to continue to use the older magnetic stripe technology.

Cloud-based Hotel PMS
GCGC and Hotelogix seal partnership towards revolutionizing sustainable hotel management in a press conference held last February 29, 2024 at Eurotel, Vivaldi. From left to right: Mr. Cris Gallivo, Mr. Sudip Nair, Mr. Aditya Sanghi, Mr. Alexander M. Asuncion, Mr. Ronaldo L. Sebastian, and Ms. Kristen L. Bitanga.

Global Comfort Group Corp and Hotelogix: Revolutionizing Sustainable Hotel Management

At a recently held press conference in Eurotel Vivaldi, these two companies showcased their collaborative efforts to enhance operational efficiency, guest experience, and environmental sustainability across GCGC's portfolio of hotels. The partnership is aligned with GCGC's commitment to sustainability by promoting efficiency and reducing waste through digitalization and eco-friendly practices.

Google Search
Joint Industry Statement on Google Search and Article 6.5 of the Digital Markets Act

Joint Industry Statement on Google Search and Article 6.5 of the Digital Markets Act

The changes proposed by Alphabet to Google Search should ensure a level playing field among all market participants and offer the best options to consumers. Concretely, it should not lead to situations where the economic power of large online intermediaries is further entrenched and where consumers are not presented with a variety of choices.

Digital Markets Act
A hotel reception - Source HOTREC

HOTREC: Booking.com Soon to Be Designated As Gatekeeper

The European hotel industry has been long warning of unfair business practices of the largest Online Travel Agent (OTA) and calls for more fairness and transparency in the online accommodation market. We hope that the European Commission will designate the company as a gatekeeper as soon as possible.

ITB Berlin
Personalised Travel Experiences by Means of AI

Personalised Travel Experiences by Means of AI

Schubert Lou, COO of Trip.com, spoke at the ITB Convention about the new priorities of Asian tourists and the opportunities that artificial intelligence offers to the travel industry.