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Hotel Development China

W Hotels to Open Hotel 2028 in Sanya, China

Marriott International, Inc. recently announced it has signed an agreement with Hainan Qianrui Industrial Development Co., Ltd. to bring the W Hotels brand to Sanya, the popular tourist hub located on China's southerly island province of Haina.




Group Booking Technology

Industry Blog
Maximizing Hotel Sales Team Productivity: Ways to Transform Your Booking Process - By Elizabeth Smith

In the highly competitive hospitality industry, maximizing the productivity of your hotel's sales team is a necessity. With the advent of sophisticated software solutions like Tripleseat for Hotels, many hotels are equipped to simplify their group booking processes, streamline operations, and significantly increase group revenue. Let's look at ways to increase hotel sales team productivity with group booking process solutions focusing on automation, integration, and analytics.


2024 Travel Trends

Skyscanner Releases Regional Travel Outlook 2024

Improved air connectivity and seat capacity are helping to make travel easier, both regionally and internationally, as airlines respond to traveller demand. Plus, interest in Asia-Pacific destinations is continuing to accelerate from its popularity surge last year.





Foodservice Packaging

New European Packaging Rules: Mixed Bag for Hotels and Restaurants

HOTREC and its members are concerned by the imbalance between ambitious environmental goals and the practical needs of the hospitality sector. Clear and consistent limitations on single-use plastic packaging in hotels and restaurants are needed.




Customer Experience

How the Best Hotels in the World Deliver Exceptional Customer Experience

Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, 'Our facility is our stage, and guests are paying for a performance.'


Hotel Opening Vietnam

Hilton Saigon Hotel Opens

Hilton (NYSE:HLT) announced the opening of Hilton Saigon in the financial and residential hub of Ho Chi Minh City.




Constructive Criticism or Toxic Comments? How to Make the Difference?

Criticism is never easy to take, but at some point in your professional life, you will receive it and may also have to give it. Although it might not feel like it at the time, receiving criticism can be a positive and enriching experience. It can help you identify gaps in your knowledge and enable you to see certain situations in a different way. Constructive criticism, by its nature, aims to support growth and improvement, making it an invaluable tool for personal and professional development.




Artificial Intelligence

EU AI Act Means Global Enterprises Need to Strengthen Corporate Ethical AI Strategies

Adopted by the European Parliament on 13 March, the legislation strives to hold organizations more accountable for their use of AI. It categorizes use cases by risk, stipulates greater oversight of riskier AI use cases, bans certain use cases outright, and requires increased transparency over the use the technology, in addition to many other requirements.


Ecommerce Technology

Downloadable Guide - Ecommerce Trends Shaping Today's Guest Expectations

Today’s guest is a sophisticated consumer who has experienced the full spectrum of brand interactions online. To meet, or exceed guest expectations, hotels must deliver a personalized approach on par with the best eCommerce brands to stand out from the crowd. In this guide, we've consolidated the top eCommerce trends your hotel can take advantage of that will not only impress, but drive more demand.