Tourism professionals are better equipped to meet their customers' needs thanks to intelligent 'Guest Cards' - From the transaction to a conversation.
Wellbeing in a hotel requires more than just a bigger spa - this was made plain by the participants in the Wellbeing Panel at ITB Berlin. The motto: think more holistically.
Will all tourism services soon be contained in a single app? - Users in Asia emphasise the benefits for customers.
Despite global crises, the industry displayed confidence at ITB Berlin 2024 - people's desire to travel appears unabated. The most important topics were the growing importance of AI, the shortage of skilled labour and climate justice.
Tour operator Dertour with a new presence and high growth rates - Increasing demand for travel to the Middle East.
How artificial intelligence is bringing changes to searches and reservations
US ambassador Gutmann aiming for 2.5 million by 2028 - high priority for sustainability - Cities focus on the US lifestyle.
Schubert Lou, COO of Trip.com, spoke at the ITB Convention about the new priorities of Asian tourists and the opportunities that artificial intelligence offers to the travel industry.
In the future travel planning will be supported by personalised travel agents and multimodal online platforms. Examples of this were presented by Dr. Stefan Ebener of Google Germany at the ITB Berlin
ITB Innovation Radar grows stronger in 2024, gaining prominence as the show's spotlight for the visionaries of the industry. This year's selection features 16 entries.