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Topic - Social Media Marketing

Social Media Marketing

What a U.S. TikTok Ban Could Mean for Travel Industry?

The prospect of TikTok's 170 million users in the United States being barred from the site could have far-reaching ramifications for travel companies that seek to build brand recognition among travelers through the site's wildly popular short videos.



Social Media Marketing

How Should Hotels Be Using Social Media? - By Olivia Clifton

We already understand the the importance of social media marketing for hotels – but figuring out the most impactful way to use each platform can be intimidating. To our surprise, TravelBoom’s most recent Leisure Travel Trends Study found that nearly all social channels were ineffective in influencing major travel decisions. So, how should hotels be using social media in 2023?






Social Media Marketing

Social Listening to Create Bespoke Customer Experiences: Best Practices for Hospitality Operators

Social listening involves using the information customers post publicly to better personalize their experience. But distinguishing the messages that matter (and responding to them promptly and effectively) is not easy - with customers in the United States posting over 500 million tweets a day, and over 400 million uploads on Instagram - how can a company sift through this information to make a meaningful connection? In our paper, we describe the process Luxury Hotel Company X embarked on to harness social media postings to better manage their experience in real-time.



Social Media Marketing

10 Tips for Using Twitter for Restaurants

With millions of daily users, Twitter is a powerful tool to showcase your cafe or restaurant. Are you reopening the patio? Firing up the smoker for weekend brunches? Making Tuesday a pie night? You can share the breaking news about your specials and new menu items, promote events and engage in conversations with your followers and the foodie community, as well as listen for the overall sentiment and trends in your industry.